RATES/VALIDITY
All rates offered are net quoted in US. Dollars, valid from 1 April 2009 until 31 March 2010
BOOKING PROCEDURE AND CONFIRMTIONS
All reservations could be relayed and made through Bali-Vacation by email, facsimile or writing
Detailed information is required on all reservations – first names of each guest, children’ names and ages, arrival/departure information, total persons involved, alternative hotels, specify tourism choice beside an optionl tour program, bedding requests, requests for adjacent rooms and miscellaneous information such as return guest, honeymoon or anniversary. In order to facilitate the check-in procedures efficiently, passport number, country and date of issue and expire date is also required.
All reservations are based on request basis and should be booked directly through Bali Vacation on the following:
BALI VACATION
Jl. By Pass Ngurah Rai 67
Sanur, Denpasar 80227
Bali-Indonesia
Tel (62-361) 283972, 283973
Fax (62-361) 283974
Email: reservation1@bali-vacation.biz
HIGH/PEAK SEASON PERIODS
A Minimum stay is required for high/peak season period whereas all rates are subject to availability
DEPOSIT
It is customary for hotels to require one night deposit for reservations made during high/peak seasons such as deposit are nonrefundable or non transferable
METHODE OF PAYMENT
All the payments should be settled within 3days after our pro-forma invoice received through bank transfer to the following bank:
Bank Name: PERMATA BANK
Bank Address: Jl. Dewi Sartika, Denpasar, Bali, Indonesia
Account Name: PT. CITRAMAN BALI TOUR & TRAVEL
Account Number (US$): 5802191008
Swift Code: BBBAIDJA
REFUND
No refund for unused service after tour commencement
INSURANCE
Tourist insurance is included on all transfers and optional tours
Benefit schedules
Personal Accident, maximum US$10,000,-
Accidental Medical Expenses, Emergency Accidental Evacuation & Repatriation of Remains, maximum US$25,000,-
Personal Liability, maximum US$10,000,-
24 hours Emergency Assistance
NOTE:
The benefits can be claimed if you buy at least one optional tour and at the time of occurrence is being accompanied by our tour guide and use of our transportation
The benefit do not cover own activities or own program
FORCE MAJEURE
We have no responsibility in case of force majeure, delayed airplane or other personal accidents which bring about delayed program and increase personal expenses which are beyond our control. Matters constituting force majeure shall be natural disaster, war, riot, strike, epidemic, sabotage, fire, and government policy officially related directly to the performance of the work that are reasonably inevitable because it is beyond human capability.
LIABILITY
Bali-Vacation acts as intermediary between the concerned airlines, hotels, restaurant and other contractor providing the services and therefore we are not responsible for any loss, injury or damage sustained by tourist including those occurring outside the tour program.
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